This removed the Office retail version and fixed the issue for us. If your product key was different, substitute the khgm9 with the characters noted in step one. Mine was KHGM9 and will be needed in needed in step 2.Ģ.
IMPORTANT! - Note the last 5 characters of installed product for the Office16036HomePremR_Grace. However, I wish I could say I am surprised. This shouldn't be there considering we uninstalled this application. In my situation I had both Office16StandardVL_MAK and Office160365HomePremR_Grace (last 5 of product key: KHGM9). This will list the currently installed Office products. Users with 64 bit version of Office would change directory to c:\program files\Microsoft Office\Office16). They had me open an elevated command prompt and change directory to the c:\program files (x86)\Microsoft I Contacted Dell Support and was transferred to Microsoft Support, and 50 mins later finally landed in Microsoft Commercial Technical Support Team. I have ran the option with the /unpkey:XXXXX and rebooted and Office is still asking to install a key. REMAINING GRACE: 3 days (4322 minute(s) before expiring) LICENSE DESCRIPTION: Office 16, RETAIL(Grace) channelĮRROR DESCRIPTION: The Software Licensing Service reported that the application is running within the valid grace period. LICENSE NAME: Office 16, Office16O365HomePremR_Grace edition Last 5 characters of installed product key: XXXXX LICENSE DESCRIPTION: Office 16, RETAIL(MAK) channel LICENSE NAME: Office 16, Office16ProPlusVL_MAK edition Microsoft (R) Windows Script Host Version 5.812Ĭopyright (C) Microsoft Corporation. PS C:\Windows\system32> cscript "C:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS" /dstatus This started occurring only after updating Office from Windows update.įor some reason the eval license won't go away, Office keeps asking to activate yet the MAK license is already activated: The license is activated but the activation window keeps popping up. I removed it and installed our licensed version of Office 2016 Pro Plus. I have a new Dell that seems to have been pre-loaded with a Windows Store eval version of Office.
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